Sunday, May 9, 2010
Slow Computer
An American couple who purchased a new computer that ran slowly filed a lawsuit against Acer America Corp.
In a lawsuit filed in the federal court of Sun Francisco, Lora and Clay Wolph claimed that the Aspire notebook they bought in April 2008 at Wal-Mart for $586 wasn’t strong enough to support the Microsoft Windows Vista operating system.
The couple said the new computer “would not run properly” and would constantly freeze or crash. The Wolphs, who suffered from a slow computer, had to spend an extra $157 to get their computer repaired, adding another gigabyte of RAM.
The couple said there were “serious problems” with the device. They added that “Acer’s defective notebooks are inherently defective in that they do not contain enough RAM to properly run Vista Premium. As a result, the defective notebooks experience serious problems, including, but not limited to, freezing during use, crashing, requiring frequent restarts and experiencing slow load times.”
Acer is charged with breach of warranty, fraud and violations of California and federal consumer protection laws. The couple asked for an unspecified amount for damages and requested class-action status for their case.
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